DISPATCHING AND HELPDESK
Remote communication through intercoms, video intercoms or special telephone lines for the purpose of verification, navigation, assistance, interpretation of instructions or problem solving. It allows to replace the activities of informants, receptionists, security guards, workers or own supervisory or call centers.
- Management of people and vehicle entries – verification and navigation of people
- Remote customer support for unattended technologies (parking, vending machines, etc.)
- Hotline line – e.g. management companies – all phone calls are handled immediately, professionally and on behalf of the customer’s company. Either in 24/7 mode or during less frequent times (nights, weekends), when running your own call center is not profitable.