Monitoring and security of commercial shopping centers

Despite the fact that shopping centers are usually closed to the public outside of normal opening hours, besides the protection, there are also certain maintenance and supervison services that must be performed at night (e.g. supervision of fire detection system, HVAC, parking, etc.). Therefore, department store owners still often use the service of a physical security guard. However, the most of the time the guards are not busy at atll, especially at night, and therefore this solution is uneconomical. All the activities of the guard service can be ensured by a combination of videomonitoring, technological monitoring and remote operation and dispatching services for significantly lower cost. The most frequently secured activities and applications:

Protection of common spaces from burglars

It allows you to monitor the occurrence of security incidents and respond to them immediately, e.g.: intrusion, forced opening of the door, improper closing of the door, broken glass, sabotage, power failure, loss of connection, low battery, etc.


After receiving alarm signal our operators takes respective action according the character of given signal, in this case the most often by checking the camera records or directly by dispatching the nearest patrol vehicle.

Fire or flood protection

Fire, or a flood can have devastating consequences and to minimize the damage it is necessary to intervene immediately, already in the initial phase.


After receiving alarm signal our operators takes respective action according the character of given signal, in this case the most often directly by dispatching the nearest patrol vehicle to check the occurrence of the alarm or by remotely closing the water supply to the building.

Reception desk activities

Remote communication with people in the building for the purpose of assistance, navigation, verification, etc. using the intercoms, video intercoms, telephones or loudspeakers.

Managing remote access to the building and assistance for people

Remote entry and exit of selected persons into selected areas, based on their prior verification under the supervision of cameras (e.g. service worker, cleaning service, import of goods, waste removal, etc.).

Management of parking (private or commercial with payment mode)

Remote entry and exit of selected vehicles, solving collisions and system failures, communication via intercoms, assistance at the payment terminal, checking the amount of coins in the cash register, checking the amount of consumables (pads, papers, cards), etc.

Control of relevant technologies

Remote control of practically any electrical equipment and technology, either at regular intervals or based on a specific event. For example turning on the security system, turning on the lighting, closing the garage, blocking the photocell on the sliding door, etc.

Supervision of fire detection system functionality and daily inspections

Using the integration software and our nonstop service in the monitoring center, we can provide the necessary permanent service also in relation to the fire detection alarm system and the execution of mandatory daily inspections in accordance with the decree.

Supervision of HVAC, server room or technical room

Key technologies require constant control, which ensures an immediate reaction in case of a certain malfunction occurance or threshold value exceeding. Securiton’s specialized software platform makes it possible to integrate any technologies (from simple to highly sophisticated), to program the necessary alarm signals and define a specific operator procedure for them – whether it is the activation of a service technician or the direct execution of certain actions remotely. Thanks to this, 24/7 supervision of this technology is ensured, at a significantly lower cost compared to its physical control.